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Terms & Conditions

Last Updated: March 27, 2025

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Welcome to Nexus Pay ("we," "us," or "our"), a Prepaid Wireless Distributor partnering with various Mobile Virtual Network Operators (MVNOs) and Wireless Carriers. These Terms and Conditions ("Terms") govern your access to and use of our website [insert website URL] (the "Site"), as well as any products or services offered through it (collectively, the "Services"). By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or Services.

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1. Acceptance of Terms

These Terms form a legally binding agreement between you ("you" or "User") and Nexus Pay. We may update these Terms from time to time, and the updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the Site or Services after changes constitutes acceptance of the updated Terms.

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2. Eligibility

To use the Site or Services, you must:

  • Be at least 18 years old or have the consent of a parent or guardian.

  • Provide accurate and complete information when making a purchase or creating an account.

  • Not be prohibited from using the Services under applicable law.

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3. Use of the Site and Services

3.1 Permitted Use

You may use the Site and Services to:

  • Purchase prepaid wireless plans or related products (e.g., SIM cards) from Nexus Pay.

  • Access information about our offerings and partners.

  • Contact us for support or inquiries.

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3.2 Prohibited Use

You may not:

  • Use the Site or Services for any illegal, fraudulent, or unauthorized purpose.

  • Attempt to interfere with, hack, or disrupt the Site, its servers, or networks.

  • Reproduce, distribute, or modify any content from the Site without our written permission.

  • Use automated tools (e.g., bots, scrapers) to access or collect data from the Site.

  • Impersonate any person or entity or misrepresent your affiliation with us.

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4. Purchases and Payments

4.1 Orders

  • All orders placed through the Site are subject to acceptance by Nexus Pay. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud.

  • Prices are listed in U.S. dollars and exclude applicable taxes or fees unless otherwise stated.

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4.2 Payment

  • You agree to provide accurate payment information and authorize us (or our third-party payment processors) to charge your selected payment method for the total amount of your order.

  • Payments for prepaid wireless plans or products are processed at the time of purchase and are non-refundable except as outlined in our Refund Policy.

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4.3 Service Activation

  • Nexus Pay facilitates the purchase and activation of prepaid wireless plans through our partner MVNOs and Wireless Carriers. Activation is subject to their terms and conditions, which you agree to comply with.

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5. Intellectual Property

  • All content on the Site (e.g., text, logos, images, design) is owned by Nexus Pay or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. No other rights are granted.

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6. Third-Party Services

  • The Site may link to or integrate with third-party websites, services, or platforms (e.g., MVNOs, Wireless Carriers, payment processors). We are not responsible for their content, availability, or practices. Your use of third-party services is governed by their respective terms.

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7. Disclaimers

  • As-Is Basis: The Site and Services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • Service Interruptions: We do not guarantee uninterrupted or error-free access to the Site or Services. Downtime may occur due to maintenance, technical issues, or events beyond our control.

  • Third-Party Performance: We are not liable for the performance, quality, or availability of services provided by MVNOs, Wireless Carriers, or other third parties.

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8. Limitation of Liability

To the fullest extent permitted by law:

  • Nexus Pay, its affiliates, officers, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or Services, even if advised of the possibility of such damages.

  • Our total liability to you for any claim related to these Terms or the Services shall not exceed the amount you paid us for the specific transaction giving rise to the claim, or $100, whichever is greater.

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9. Indemnification

You agree to indemnify, defend, and hold harmless Nexus Pay and its affiliates, officers, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising from:

  • Your use of the Site or Services.

  • Your violation of these Terms.

  • Your infringement of any third-party rights.

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10. Termination

  • We may suspend or terminate your access to the Site or Services at our sole discretion, with or without notice, for reasons including violation of these Terms, suspected fraud, or legal requirements.

  • Upon termination, your right to use the Site or Services ceases, but these Terms’ provisions on liability, indemnification, and dispute resolution will survive.

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11. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by the laws of the State of [Insert your state, e.g., Florida], United States, without regard to conflict of law principles.

  • Disputes: Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration in [Insert city/state, e.g., Orlando, Florida], administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You waive your right to participate in class actions or jury trials.

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12. Force Majeure

We are not liable for delays or failures to perform our obligations under these Terms due to events beyond our reasonable control, such as natural disasters, pandemics, cyberattacks, or third-party service outages.

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13. Contact Us

For questions or concerns about these Terms, please contact us at:

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14. Miscellaneous

  • Entire Agreement: These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Nexus Pay regarding the Site and Services.

  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

  • No Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

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